Question 1

What is RoamFit?

Accepted Answer

RoamFit is a fitness marketplace connecting fitness seekers with gyms, personal trainers, and wellness services across Thailand. Whether you're an expat, tourist, or local, we help you find the perfect fitness facility or trainer for your needs.

Question 2

Is RoamFit free to use?

Accepted Answer

Yes, RoamFit is completely free for fitness seekers. You can browse gyms, view trainer profiles, and make booking inquiries at no cost. Gym owners and trainers can list their services with free and premium options.

Question 3

What languages does RoamFit support?

Accepted Answer

RoamFit is available in English, Thai, French, and Russian. You can switch languages using the language selector in the navigation. Many gyms and trainers also indicate which languages they speak.

Question 4

Which cities in Thailand does RoamFit cover?

Accepted Answer

We currently cover major fitness destinations including Phuket, Bangkok, Koh Samui, and Chiang Mai. We're constantly expanding to new areas. If you'd like to see your area added, please contact us!

Question 5

How do I book a session?

Accepted Answer

Find a gym or trainer you like, browse their offerings, and click "Book Now" on your preferred service. Fill in your details and preferred time, and your booking request will be sent to the provider. They'll confirm your booking directly.

Question 6

How do I pay for bookings?

Accepted Answer

Payment is currently handled directly with the gym or trainer. Most accept cash (Thai Baht), bank transfer, or card payment on-site. We're working on adding online payment options soon.

Question 7

Can I cancel my booking?

Accepted Answer

Cancellation policies vary by provider. Generally, cancellations made 24+ hours in advance are accepted. Check the specific terms when booking, or contact the provider directly to discuss changes.

Question 8

What if the gym doesn't respond to my booking?

Accepted Answer

Most providers respond within 24 hours. If you haven't heard back, you can contact them directly using the phone, WhatsApp, or email details on their listing page.

Question 9

How do I find a personal trainer?

Accepted Answer

Use our Finder to search for personal trainers in your area. You can filter by specialty (Muay Thai, yoga, CrossFit, etc.), language spoken, and location. Each trainer profile shows their experience, specialties, and available services.

Question 10

What does "Verified" mean for trainers?

Accepted Answer

Verified trainers have had their identity and credentials reviewed by our team. This includes checking their certifications, qualifications, and professional background to help ensure quality and safety.

Question 11

Can trainers come to my hotel or home?

Accepted Answer

Many trainers offer mobile training services. Look for trainers who indicate "Freelance" or "Mobile Training" on their profile. You can discuss location preferences when making a booking request.

Question 12

I'm a trainer. How do I join RoamFit?

Accepted Answer

Visit our "Become a Trainer" page to create your professional profile. You'll need to provide information about your experience, certifications, and services. We review applications within 48 hours.

Question 13

How do I find a gym near me?

Accepted Answer

Use the Finder page and allow location access, or search by neighborhood/region. You can filter by category (gyms, yoga studios, Muay Thai camps, etc.) and amenities like showers, parking, or pool.

Question 14

What types of fitness facilities are listed?

Accepted Answer

We list a wide variety: traditional gyms, CrossFit boxes, Muay Thai camps, yoga studios, wellness centers, boxing gyms, swimming pools, and more. Use category filters to find exactly what you're looking for.

Question 15

Can I get a day pass or trial session?

Accepted Answer

Many gyms offer day passes, trial sessions, or drop-in rates. Check the "Offerings" section on each gym's page to see their options and prices. You can book directly through RoamFit.

Question 16

I own a gym. How do I list it on RoamFit?

Accepted Answer

Click "List Your Business" in the navigation to create a free listing. You can add photos, services, and contact information. Premium plans offer additional features like priority placement and unlimited photos.

Question 17

Do I need an account to browse RoamFit?

Accepted Answer

No, you can browse all listings and trainer profiles without an account. Creating an account lets you save favorites, track booking history, and receive updates from places you follow.

Question 18

How is my personal information protected?

Accepted Answer

We take privacy seriously. Your data is encrypted and stored securely. We never sell your information to third parties. See our Privacy Policy for complete details.

Question 19

How do I delete my account?

Accepted Answer

Contact us at hello@roamfit.co to request account deletion. We'll process your request within 48 hours and remove all your personal data from our systems.

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